Privacy & Data Policy

'By agreeing to a quotation/Order agreement you are also consenting to your personal data being shared with third parties for the purposes of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations.  Personal data includes title, name, address, phone and email numbers. This data will be used to provide essential documentation and will be retained on files for the lifetime of the guarantees which do not exceed 10 years'.

M T Windows sells and installs windows, doors and conservatories to consumers.

We need to hold the details of the people who have requested service and Installation in order to provide it.

To deliver services under the guarantee, we will need to retain some personal information of customers for the period of the guarantee and any subsequent period during which there might be any liability. However, we only use these details to provide the service the person has requested and for other closely related purposes. When people do not wish to subscribe to our services, they can cancel their subscription at any time. During the processing of orders it will be necessary to pass contact details of customers to third parties to facilitate the delivery of services. Third party surveys are necessary or to process queries and complaints. We pass details of all installations to FENSA who register the work with each Local Authority as appropriate and customer details are also passed to a suitable Insurance Backed Guarantee provider. The FENSA registration and Insurance Backed Guarantee processes are necessary and required for compliance purposes following the installation of our products.